WICA Investigation · Singapore

WICA investigation for contested work injury claims

Privateye investigates disputed or suspicious Work Injury Compensation Act claims on behalf of employers and insurers, establishing verified facts around the circumstances and extent of an alleged injury.
PLRD-licensed30+ yrs ex-SPF100% conviction rate (SPF)Strictly confidential

Last updated:

Why it matters

Genuine claims deserve support. Questionable ones deserve scrutiny

Cases usually arise where the reported injury circumstances are unclear, the claimed extent of disability seems inconsistent with observed activity, or there is a pattern of prior claims. Inflated or fraudulent claims quietly raise costs for everyone. Privateye establishes an objective, court-ready picture of a claimant’s genuine activity and capacity.

Scope of work

What we help with

Claimant surveillance

Discreet observation to establish a claimant’s genuine day-to-day activity and physical capability.

Activity verification

Compare reported limitations against documented reality.

Fraud detection

Identify exaggerated or fabricated claims with clear supporting evidence.

Evidence documentation

Timestamped photo and video, organised for insurers, employers and proceedings.

Formal reporting

A clear report suitable for claims assessment and, where necessary, court.

Our process

How the investigation is carried out

01

Confidential consultation

We listen to your situation in full confidence, without judgement, and advise on what’s realistic — obligation-free.

02

Assessment & planning

We scope the objective and the discreet, lawful methods that fit your case, so you know exactly what to expect.

03

Discreet fieldwork

Our investigators gather evidence quietly through proven, lawful covert techniques — keeping you updated as things develop.

04

Clear evidence & reporting

You receive organised, timestamped documentation and a plain-English report: the facts you need to decide your next step.

Regulatory source: The Singapore Police Force states that agencies supplying private-investigator services require a Private Investigation Agency licence, and deployed investigators must meet applicable licensing and training conditions. Read the SPF licensing requirements.

What you receive

Supporting the claims process fairly

The goal is an accurate picture — findings are reported factually whether they support or undermine the claim, giving employers and insurers a sound basis for their next step.

Our edge

Why Privateye

Led by a former Police officer

Founded and personally handled by Jeffrey Lim, with over 30 years of investigative experience from the Singapore Police Force.

A licensed agency

Privateye is a licensed private investigation agency — every assignment is conducted lawfully and to professional standards.

A record that stands up

Founder Jeffrey Lim maintained a 100% conviction rate over 30+ years in the Singapore Police Force — the same court-ready standard now applied to every Privateye case.

Absolute discretion

Sensitive matters demand quiet handling. Your case stays private, from the first call to the final report.

Common questions

Frequently asked questions

These answers cover the practical questions clients most often ask before engaging a private investigator in Singapore. The right scope always depends on the facts of the individual case.

Who typically engages Privateye for WICA cases?

Employers, insurers, and their appointed lawyers or claims handlers are the usual clients for this service.

Will the claimant be aware?

No. Surveillance is covert and professional — the objective is an accurate picture of genuine activity.

Is surveillance evidence accepted in WICA disputes?

Surveillance evidence is commonly used in contested claims, though its weight and admissibility in a specific case depend on how it was gathered and should be confirmed with legal counsel.

How quickly can a WICA investigation start?

Once instructed, surveillance can typically begin within a short timeframe, particularly where timing is relevant to the claim.

On the record

What our clients say

Strongly recommended

When it comes to private investigation work, Privateye is my preferred choice. I've worked with them on numerous occasions and they've never failed. Accurate, fast, responsive — I strongly recommend them.

N
Mr Neo
Verified client

Professional and responsive

I'm thankful I chose to work with Privateye. They are very professional and responsive, very serious about my situation, and they mean what they say. I'm very satisfied and would definitely recommend them to anyone.

Z
Ms Zhu
Verified client

Our partner of choice

Once we learned all that Privateye can do, we assigned most of our assignments to them. They've blown away our expectations both operationally and financially. They truly are our partner of choice.

R
Ms Rana
Verified client

Rated on Google

4.5 out of 5, from 60+ verified clients

Real reviews from individuals and businesses across Singapore who trusted Privateye with sensitive, confidential matters.

Read our Google reviews

Opens Google in a new tab · 60+ verified reviews

Establish the facts behind the claim

Protect against inflated and fraudulent claims with evidence you can rely on. Speak to us today.

24-HOUR HOTLINE · STRICTLY CONFIDENTIAL · FREE FIRST CONSULTATION